TERMS OF PARTICIPATION
Please READ Carefully by purchasing this product you (herein referred to as "Client") agrees to the follow terms stated herein.
PROGRAM/SERVICE
Arizona Goldens
LLC.(herein referred to as "AZG" or "Company")
agrees to provide Program for various disability types, "Owner Trained
Service Dog Program" (herein referred to as
"Program" which incorporate various editions for various disabilities)
identified in online commerce shopping cart. Client agrees to
abide by all policies and procedures as outlined in this agreement as a
condition of their participation in the Program.
DISCLAIMER
Client understands Brian Daugherty (herein referred to as "Consultant")
and Arizona Goldens LLC, is not an employee, agent, lawyer, doctor, manager,
therapist, public relations or business manager, registered dietician,
or financial analyst, psychotherapist or accountant. Client understands
that Consultant has not promised, shall not be obligated to and will
not; (1) procure or attempt to procure employment or business or sales
for Client; (2) Perform any business management functions including but
not limited to, accounting, tax or investment consulting, or advice with
regard thereto; (3) act as a therapist providing psychoanalysis,
psychological counseling or behavioral therapy, or dispense medical or veterinary advise or therapy; (4) act as a public
relations manager (5) act as a publicist to procure any publicity,
interviews, write-ups, features, television, print or digital media
exposure for Client; (6) introduce Client to Consultant’s full network
of contacts, media partners or business partners. Client understands
that a relationship does not exist between the parties after the
conclusion of this program. If the Parties continue their relationship, a
separate agreement will be entered into.
The consultant and
Arizona Goldens LLC is not to be held liable in any way, shape, or form
for the performance or lack thereof of the Client and or their animal at
any time. Consultant & Arizona Goldens LLC does not in any shape or
form guarantee or promote that by just purchasing or following the
instructions & information in this course that their animal will be
or become a service animal.
FEES
The fee for Owner Trained Service Dog Program are the following four options: 1
payment of $997 (due today), 12 monthly payments of $97. If you select the
12 monthly payments, you will pay the first installment today, and $97 each month for an additional 11 months from the date of
purchase, for a total payment of $1,164. If you choose to pick this option, you are responsible
for all 12 payments unless a refund is requested according to the terms
further outlined below. Please note that if you choose the 12 payment
option, Arizona Goldens LLC retain the right to
suspend access to any program if payments are not made as they are due.
Further, if at any time if there is a past due payment, access to the
program will be temporarily restricted until the account is in current
financial standing. Each monthly invoice only indicates the payment and
balance due for the current month listed on that individual invoice, and
does not reflect the ongoing or remaining balance for the account.
Should you have any account questions you can email [email protected] at any time.
METHODS OF PAYMENT
If Client elects to pay by monthly installments, Client authorizes the
Company to charge Client’s credit card or debit card. If Client elects
to pay in FULL, Client may pay by credit card or debit card.
OTSDP REFUND POLICY
We want you to be satisfied with your
purchase but we also want you to give your best effort to apply all of
the strategies in the course. We offer a 30-day refund period for
purchases. However, in order to qualify for a refund you must submit
proof that you did the work in the course and it did not work for you.
Please note, if you select the 12 payment option we are not able to stop
payments without a refund request being submitted.
In the event that you decide your purchase
was not the right decision, within 30 days of enrollment, contact our
support team at
[email protected] and let us know you’d like a refund by the 30th day at 11:59 EST. You
must include your coursework, with your request for a refund. If you
request a refund and do not include your coursework by the 30th day, you
will not be granted a refund.
The coursework that you need to submit with your request for a refund includes ALL of the following items:
- Requirement 1: Complete all quizzes online within each lecture. The scores for all quizzes must be 80% or higher.
- Requirement 2: Printout and complete all Lecture Quizzes. Attach scans of all the Lecture Quizzes filled out with your original answers along with the correct answers for each question clearly marked.
- Requirement 3: Complete and attach your "Evaluating Your Medical Needs" worksheet.
- Requirement 4: Complete and attach your "Training Goals" worksheet.
- Requirement 5: Complete and attach your "Training Log Sheets".
- Requirement 6: Attach the MP4 files of three recorded training lessons with your dog utilizing the training tools & techniques in the course towards your training goals. Each video must be at least seven minutes in length.
- Requirement 7: Tell us why this course was not a good fit for you and your service dog training needs. What did you expect that you did not get once inside the program?
We will NOT provide refunds more than 30
days following the date of purchase. After day 30, all payments are
non-refundable and you are responsible for full payment of the fees for
the program regardless if you complete the program.
Please note: If you opted
for a payment plan and you do not request a refund within 30 days, with
the required coursework at the time of your refund request, you are
required by law to complete the remaining payments of your payment plan.
All refunds are discretionary as determined
by Arizona Goldens LLC. To further clarify, we will not provide refunds
after the 30th day from your date of purchase and all payments must be
made on a timely basis. If payments are not made on time, you agree to
pay interest on all past-due sums at a rate of 1.5% per month or the
highest rate allowed by law, whichever is greater.
If you have any questions or problems,
please let us know by contacting our support team directly. The support
desk can be reached at:
[email protected].
CONFIDENTIALITY
The Company respects Client’s privacy and insists that Client respects
the Company’s and Program Participants (herein referred to as
"Participants"). Thus, consider this a mutual non-disclosure agreement.
Any Confidential Information shared by Program participants or any
representative of the Company is confidential, Proprietary, and belongs
solely and exclusively to the Participant who discloses it. Parties
agree not to disclose, reveal or make use of any Confidential
Information or any transactions, during discussions, on the forum or
otherwise. Client agrees not to use such confidential information in any
manner other than in discussion with other Participants during Program.
Participants agree to be contacted through the methods and details
provided at the time of registration on matters regarding, but not
limited to: program details, new offers, balances due and collections;
unless otherwise requested by the consumer. Confidential Information
includes, but is not limited to, information disclosed in connection
with this Agreement, and shall not include information rightfully
obtained from a third party. Both Parties will keep Confidential
Information in strictest confidence and shall use the best efforts to
safeguard the Confidential Information and to protect it against
disclosure, misuse, espionage, loss and theft. Client agrees not to
violate the Company’s publicity or privacy rights. Furthermore Client
will NOT reveal any information to a third party obtained in connection
with this Agreement or Company’s direct or indirect dealings with Client
including but not limited to; names, email addresses, third-party
company titles or positions, phone numbers or addresses. Additionally,
Consultant will not, at any time, either directly or indirectly,
disclose confidential information to any third party. Further, by
purchasing this product you agree that if you violate or display any
likelihood of violating this session the Company and/or the other
Program participant(s) will be entitled to injunctive relief to prohibit
any such violations to protect against the harm of such violations.
NO TRANSFER OF INTELLECTUAL PROPERTY
Arizona Goldens LLC’s program is copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorized to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of Arizona Goldens LLC. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.
CLIENT RESPONSIBILITY
Arizona Goldens LLC's Program is developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. Company makes no representations,warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any training, there is an inherent risk of the Client's dog not being able to handle the training and challenges of being a service dog and there is no guarantee that Client will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any program materials
FORCE MAJEURE
In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because unreasonable increased costs or risk of injury, for either Company to perform its obligations under this Agreement, the Company’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.
SEVERABILITY/WAIVER
If any provision of this Agreement is held by or to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.
MISCELLANEOUS
LIMITATION OF LIABILITY. Client agrees they used Company’s services at
their own risk and that Program is only an educational service being
provided. Client releases Company, its officers, employees, directors,
subsidiaries, principals, agents, heirs, executors, administrators,
successors, assigns, Instructors, guides, staff, Participants, and
related entities any way as well as the venue where the Programs are
being held (if applicable) and any of its owners, executives, agents, or
staff (hereinafter "Releasees") from any and all damages that may
result from any claims arising from any agreements, all actions, causes
of action, contracts, claims, suits, costs, demands and damages of
whatever nature or kind in law or in equity arising from my
participation in the Programs. Client accepts any and all risks,
foreseeable or unforeseeable. Client agrees that Company will not be
held liable for any damages of any kind resulting or arising from
including but not limited to; direct, indirect, incidental, special,
negligent, consequential, or exemplary damages happening from the use or
misuse of Company’s services or enrollment in the Program. Company
assumes no responsibility for errors or omissions that may appear in any
of the program materials. You also understand that any testimonials or
endorsements by our customers or audience represented on our programs,
websites, content, landing pages, sales pages or offerings have not been
scientifically evaluated by us and the results experienced by
individuals may vary significantly.
NON-DISPARAGEMENT
that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express,transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.
ASSIGNMENT
Client may not assign this Agreement without express written consent of the Company
MODIFICATION
Company may modify terms of this agreement at any time. All modifications shall be posted on the Arizona Goldens LLC website & purchasers shall be notified.
TERMINATION
Company is committed to providing all clients in the Program with a
positive Program experience. By purchasing this product, Client agrees
that the Company may, at its sole discretion, terminate this Agreement,
and limit, suspend, or terminate Client’s participation in the Program
without refund or forgiveness of monthly payments if Client becomes
disruptive to Company or Participants, Client fails to follow the
Program guidelines, is difficult to work with, impairs the participation
of the other participants in the Program or upon violation of the terms
as determined by Company. Client will still be liable to pay the total
contract amount.
INDEMNIFICATION
Client shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or wilful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Client recognizes and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in Arizona Goldens LLC Programs, the undersigned, my heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge Arizona Goldens LLC and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the training in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter "Releasees") of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs.
RESOLUTION OF DISPUTES
If not resolved first by good-faith negotiation between the parties,
every controversy or dispute relating to this Agreement will be
submitted to the American Arbitration Association. All claims against
Company must be lodged within 100-days of the date of the first claim or
otherwise be forfeited forever. The arbitration shall occur within
ninety (90) days from the date of the initial arbitration demand. The
parties shall cooperate to ensure that the arbitration process is
completed within the ninety (90) day period. The parties shall cooperate
in exchanging and expediting discovery as part of the arbitration
process. The written decision of the arbitrators (which will provide for
the payment of costs) will be absolutely binding and conclusive and not
subject to judicial review, and may be entered and enforced in any
court of proper jurisdiction, either as a judgment of law or a decree in
equity, as circumstances may indicate. In disputes involving unpaid
balances on behalf of Client, Client is responsible for any and all
arbitration and attorney fees. All arbitration shall be done within the jurisdiction & scope of Maricopa County, Arizona.
EQUITABLE RELIEF
In the event that a dispute arises between the Parties for which
monetary relief is inadequate and where a Party may suffer irreparable
harm in the absence of an appropriate remedy, the injured Party may
apply to any court of competent jurisdiction for equitable relief,
including without limitation a temporary restraining order or
injunction.
NOTICES
Any notices to be given
hereunder by either Party to the other may be
effected by personal delivery or by mail, registered or certified,
postage prepaid with return receipt requested. Notices delivered
personally shall be deemed communicated as of the date of actual
receipt; mailed notices shall be deemed communicated as of three (3)
days after the date of mailing. For purposes of this Agreement,
"personal delivery" includes notice transmitted by fax or email. Email:
AzGoldensLLC[at]gmail[dot]com. This Agreement shall be binding upon
and inure to the benefit of the parties hereto, their respective heirs,
executors, administrators, successors and permitted assigns. Any breach
or the failure to enforce any provision hereof shall not constitute a
waiver of that or any other provision in any other circumstance.This
Agreement constitutes and contains the entire agreement between the
parties with respect to its subject matter, supersedes all previous
discussions, negotiations, proposals, agreements and understandings
between them relating to such subject matter. This Agreement shall be
governed by and construed in accordance with the laws of the State of
Arizona, United States of America.
PROGRAM MINIMUM GUARANTEES
Unless otherwise noted, all Owner Trained Service Dog Program products come with a 30 days guarantee. Longer conditional guarantees may apply, so check the sales material at the time of your order for details. If you do not understand or agree with any of these conditions, please do not order this material . If you require further clarification, please contact [email protected].